Work at Extended Stay America
We pride ourselves in providing our guests with clean, fresh and comfortable experiences that make their travels more enjoyable. From housekeepers and guest service representatives to maintenance engineers and night laundry associates, each team member plays an important role in our guest’s experience.
Our Charlotte-based Hotel Support Center is the hub of Extended Stay America’s organization. The corporate office houses positions within the following areas: Facilities, Finance, Human Resources, IT, Legal, Marketing, Operations, Procurement, Revenue Management, and Sales.
A day in the life videos.
Learn more about various roles to experience what it's like to work with us.
Working at Extended Stay America is unique and our culture is defined by a clear set of shared values. We believe that “our values make us special, and our behaviors make them real.” These values guide how we work and interact with each other and our guests every single day.
In addition to serving our guests, we also support our associates by offering them unparalleled opportunities to grow professionally while working with some of the most talented professionals in the hospitality industry. As the largest hotel owner and operator in the U.S. and the leader in the mid-price extended stay hotel segment, we have a variety of job opportunities available at over 600 hotel sites located around the country, as well as our corporate headquarters located in Charlotte, NC.
ESA Management, LLC is an Equal Employment Opportunity Employer. It is the policy of Extended Stay America to hire qualified applicants and treat Associates in all aspects of the employment relationship without regard to the following legally protected characteristics: race, color, religion, creed, sex, pregnancy (including childbirth and related medical conditions), age (as defined under applicable law), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing) or any other consideration protected by federal, state or local laws.
It is also the Company’s policy to recruit, hire, train and promote Associates in all job titles without regard to the above-listed characteristics.
The Company will ensure that all personnel actions such as compensation, benefits, transfers, Company-sponsored training, and education, as well as social and recreational programs, will be administered without regard to the above-listed characteristics.
Extended Stay America is an equal opportunity/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call 980.279.8140; leave a message for the HR Accommodation Department to let us know the nature of your request and we will contact you directly to discuss further.