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How to Get Help

If you need help or someone you love needs help because of cancer, please call the 24-hour Cancer Information Center at (800) 227-2345.

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Hotel Keys of Hope Program

In 2013, with a passion to support a charitable cause so close to the hearts of its employees, Extended Stay America created Hotel Keys of Hope℠ program to support the American Cancer Society’s Hope Lodge® program, forever changing the lives of those in need of lifesaving cancer treatments away from home.

To date, Extended Stay America has donated over 120,000 hotel stays in locations throughout the US, and helped more than 15,000 patients and their families overcome the financial stress of travelling for treatment.

The Hotel Keys of Hope program has pledged to increase our donation of free or deeply discounted rooms so that cancer patients and their caregivers can save over $7 million in lodging cost and get access to potentially lifesaving cancer treatment.

“Taking care of people is what we do best,” said Terry Atkins, Vice President, Marketing Communications. “So we are truly delighted to be able to give back to the many communities in which we operate by providing the Hotel Keys of Hope℠ program to cancer patients, thus creating a stay that makes a difference.”

National Cancer Survivors Event in Charleston, SC

Extended Stay America hosted its second annual Hotel Keys of Hope℠ reunion in June 2017 to celebrate cancer survivors. Guests enjoyed a fun, activity filled 3-day celebration in Charleston, SC, including a heartwarming keynote by Olympic gold-winning skater and cancer survivor, Scott Hamilton. Extended Stay America presented Scott Hamilton with a “HOPE” award for his lifetime dedication to cancer research, and donated $10,000 to his “Scott Hamilton Cares” foundation.  See Scott Hamilton’s full presentation here 

How You Can Help – Leave a Key Help Save a Life™

When you stay at Extended Stay America, please remember to drop your key in the donation box. For every key dropped in the box, we will donate $1 of hotel room value, up to $1 million dollars for the Hotel Keys of Hope℠ program so that even more cancer patients can benefit.


American Cancer Society does not endorse any product or service. The model shown has no affiliation with American Cancer Society and is used for illustrative purposes only.