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best rate guarantee form

Found a better nightly rate on another travel site for the same Extended Stay America hotel and room type during the same dates? Give us the details of where you found the better deal and we’ll give you 10% off their nightly rate!

Be sure to go through the Best Rate Guarantee checklist to make sure your rate can be adjusted. Please review our terms and conditions or contact us for more information.

The Best Rate Guarantee team will contact you about your completed form submission within 48 business hours.

*required
reservation confirmation number
full name on the reservation*
check-in date*
check-out date*
hotel state / province*
hotel city*
hotel name*
room type booked*
number of adults*
ESA nightly rate booked*
URL of lower nightly rate*
lower nightly rate*
how would you like to be contacted?*
email address*
I have read and understand the Terms and Conditions

attachments (optional) requests or comments

Help us research your claim more efficiently by providing a screenshot of the lower rate you found on a competitor's site!

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Accepted file types: png, jpg, jpeg, pdf, tiff, bmps


requests or comments (optional) requests or comments

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