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How to Get Help

If you need help or someone you love needs help because of cancer, please call the 24-hour Cancer Information Center at (800) 227-2345.

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Hotel Keys of Hope Program

In 2013, with a passion to support a charitable cause so close to the hearts of its employees, Extended Stay America created Hotel Keys of Hope program to support the American Cancer Society’s Hope Lodge program, forever changing the lives of those in need of lifesaving cancer treatments away from home.

Donating 50,000 hotel stays (free and deeply discounted) in 625 US locations, Extended Stay America helped more than 6,700 patients and their families overcome the financial stress of travelling for treatment.

By July of 2017, our Hotel Keys of Hope program will have contributed 150,000 rooms to cancer patients and their caregivers since the program launch.

Over $5 million in lodging cost savings to an estimated 15,000 cancer patients while getting potentially lifesaving treatment from cancer.

“Taking care of people is what we do best,” said Tom Seddon, Extended Stay America's CMO. “So we are truly delighted to be able to give back to the many communities in which we operate by providing the Hotel Keys of Hope program to cancer patients, thus creating a stay that makes a difference.”

National Cancer Survivors Event in New York City

Extended Stay America and the American Cancer Society hosted its second annual Hotel Keys of Hope reunion in July 2016 to celebrate cancer survivors. Guests enjoyed a fun, activity filled 2-day celebration in New York City, including a keynote by Olympic gold-winning gymnast and cancer survivor Shannon Miller. 

How You Can Help – Leave a Key Help Save a Life™

When you stay at Extended Stay America, please remember to drop your key in the donation box. For every key dropped in the box, we will donate $1 of hotel room value, up to $1 miilion dollars for the Hotel Keys of Hope program so that even more cancer patients can benefit.